Healthcare

Healthcare has a language all its own. No matter what language you speak.

What’s more, in an industry where communication errors can lead to serious medical consequences, potential problems caused by translation mistakes are as real as they are frightening. Any medical facility that uses untrained translators does so at its own risk.

A study from the American College of Emergency Physicians showed how serious amateur translation risk actually is. The College analyzed translation mistakes that led to clinical consequences and found that non-professionals had a 22% error rate. That rate dropped to 2% for language professionals with over 100 hours of training.

But a 2% error-rate is still unacceptable in a healthcare setting. That’s where ISI comes in.

ISI sets the standard for quality in healthcare language services.

ISI Language Solutions has been pioneering innovative communication solutions for the healthcare industry since 1982. We were also one of the first to address the special linguistic and cultural needs of both non- and limited-English-proficient communities in the United States.

Today, there are more than 60 million people in the United States that speak a language other than English at home. Many of these people have limited or no proficiency in English, and all of them need health care.

Our translators are native speakers in over 150 languages, and each has been trained in the terminology and subject-matter expertise needed to ensure accurate medical translations. We offer healthcare providers a combination of culturally sensitive and professionally trained linguists who understand medical terminology, as well as healthcare industry best practices and healthcare compliance regulations.

A strong advocate for certification and translation management standards.

From the very beginning, ISI has pushed for establishing and improving uniform translation standards worldwide. We are certified by ISO 9001:2015, the international standard for quality assurance, and we are one of the very few companies in the world that has achieved HITRUST CSF Certified Status for information security.

HITRUST CSF certification confirms that ISI also meets complex compliance requirements including HIPAA, NIST and COBIT. So take the risk out of your healthcare translation needs and contact ISI today.

Ready to talk language? Contact us!