About Us

Jeff Brink is an entrepreneurial executive known for leadership, strategic thinking, and innovation. Over the last 25 years, he has successfully launched and built leading companies in the language services sector in the U.S. and Europe, including Brink International and United Language Group. He is recognized in the industry for pioneering innovative technologies and establishing exceptionally high standards for quality and service.

Jeff has extensive M&A and fundraising experience and was the architect of BIG’s buy-and-build model. Additionally, Jeff has led technology and service companies outside of the language industry and served as director on numerous boards. Jeff holds a BA degree in Business Management from Concordia University.

Joe Mischler has built, integrated, and transformed high-performing teams globally for publicly-traded and private-equity backed companies for over 20 years. His approach of implementing emerging best practices and client insight has consistently led to the convergence of revenue acquisition, world-class customer experience, and remarkable client retention.

Joe holds a BS degree from Belmont Abbey College in Distribution Management with a concentration in logistics and industrial engineering. He is a graduate of ADP’s Global Executive Leadership Program, holds a certificate in Human Relations from the John’s Hopkins University, and certificates in finance and marketing from Harvard Business School’s Executive Program.

Dave Perlman is a results-driven finance executive with nearly 20 years of international finance experience across several industries, including IT, cybersecurity, enterprise software, and engineering. He has held leadership roles at General Electric, Dell Technologies, Secureworks, and Brambles Ltd, and is an expert in fair and transparent pricing practices.

Dave holds a BS degree in Management from Rensselaer Polytechnic Institute and an MBA from the McCombs School of Business at the University of Texas, Austin. He is also a graduate of General Electric’s Financial Management Program (FMP) and Dell’s Global Finance Executive Leadership Program (GFEP).

Luis has been a leader in the language space for 20 years overseeing strategic direction and growth for several highly successful language service providers. He serves as COO of BIG Language Solutions and BIG IP. As president of Protranslating, he directs its vision for driving efficiency, building a long-term sustainable business, and satisfying the personal and professional goals of the company’s stakeholders.

He has navigated the dramatic shift within the language industry over the past two decades and led his companies to adopt new technologies and business processes recognized as industry best practices. Luis holds a BSBA in Finance and International Business from Georgetown University’s McDonough School of Business, and an MBA from the University of Miami.

Michael brings close to two decades of leadership and a passion for language and cross-cultural communication to his role as EVP of Customer Success at BIG. As President of ISI Language Solutions, he leads a global team of language professionals who focus their efforts on helping organizations reduce language-related spend and increase speed-to-market.

Michael is passionate about BIG’s customers, the products they sell, and the people they serve. He brings an unparalleled ability to solve problems creatively and is adept at working with multiple departments across diverse companies to ensure that BIG’s language access solutions are dedicated to the goals of its customers. Michael holds a BA from Arizona State University, an MA from the University of South Dakota, and is a Graduate of Chicago Booth’s Executive Education Program.

With more than 15 years of experience in operations, quality assurance, and compliance, Agnes Piriou works to ensure the entire BIG Language organization is aligned with the guidelines and regulations of the global language services industry. She has been part of the Protranslating family since 2006 and involved in many different areas within the company. In her current role, she oversees implementing and maintaining certifications as well as creating and optimizing processes and procedures.

Agnes has gained international business experience throughout her career. When paired with her specialized skillset, it allows her to efficiently keep the BIG Language family of companies in good standing. She studied in France earning Professional Studies Certificate in Accounting and Administration at Lycee Japy in Lyon. Agnes also attended Ecole Internationale Tunon in Geneva earning a Baccalaureate +1 in Administration and Tourism.

Lauren Vega joined Protranslating in 2011 as HR Business Partner, supporting the company and employees around the globe. In 2020, Lauren joined BIG Language Solutions as part of its acquisition of Protranslating and now harmonizes human resource needs across all BIG companies. Beyond the in-house HR responsibilities, Lauren and her team also manage BIG’s global vendor network with over 7000 qualified members across 6 continents and dozens of countries. Managing teams across cultures and time zones is at the foundation of BIG and provides for a follow the sun model with round the clock production. 

Lauren holds a Bachelor’s Degree in Mass Communications and a Master’s Degree in Human Resources Management, and is passionate about continuously exploring new ways to make a difference within the organization.

Extensive experience in product sales for large global enterprises and began my career in Aviation for the United States Army. Have worked in Product and Business Development positions for more than 15 years. Passionate about what I do, most recently, I bring products and solutions to those who need interpretation and translation. Currently representing BIG Language Solutions with some of our largest global clients, and have previously worked with SDL and LanguageLine Solutions, developing, launching, and selling new products. Have two patents; for the invention of a multi-channel and multi-modal language text/voice system to support text-to-911 platforms, and inventing the use of an Artificial Intelligence based Language Interpretation System. I also developed and launched the eLanguage Proficiency Test, which won the Gold Stevie Award for Best New Product in 2015. Thank you for taking the time to read my profile, and if you would like to discuss my skills and background, you can find my contact information in this profile.