Where accuracy and timeliness are crucial for success

Fly, drive, cruise, or lodge, we deliver over-the-phone interpretation (OPI) to enable your reservation call centers to support your international guests and visitors promptly and effectively.

We serve travel & hospitality companies with on-point OPI services that are accurate and cost-effective in even the most complex and challenging situations. Our multilingual services cover more than 300 languages and are available 24/7 to empower your reservation call center to deliver support in all the languages your customers speak.

We understand the importance of time frames within the travel & hospitality industry, and our extensive experience enables us to quickly navigate the process to deliver fast and accurate interpreting services. We can save you time and money through a quick connection to interpreters for your reservation call center, as well as providing high-quality translations of all materials, including websites.

Our scalable and cost-effective services will help your call center agents better support your non-English-speaking callers while improving responsiveness and turnaround time. Our complementary translation services will enable you to effectively deliver customer communications of all types, from answers to Frequently Asked Questions (FAQs), chatbot scripts, guidelines, how-to’s, and so much more.

Speak with an expert about your​ Travel & Hospitality needs today!

Our advanced capabilities for Travel & Hospitality include:

Here to serve your specific needs:

End-to-end capabilities

BIG Language Solutions expertly navigates the complex nature of language services for our customers so they can achieve global success. Through our portfolio, we customize and deliver language services in more than 300 languages and dialects. Whether you need you complex translation work or expert interpretation services, BIG gets it right from the start while ensuring a seamless user experience. We connect your brand with a global audience, by crafting the right cultural fit for your brand’s voice — delivering your peace of mind solution, no matter your language needs.