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Standards of Practice for the Health Care Interpreter

Standards of practice are one of the ways that an industry can hold everyone to a high quality of service, increasing the reputation of the entire body of workers rather than admitting great variation in quality. The NCIHC National Standards of Practice for Health Care Interpreters attempts to give clear, …


Using Localization to Grow Your Business

Many people overestimate the benefits of providing quick translations of their website into other languages, assuming that getting the words on the page translated will create a value-add for the company. In reality, localization of a website is the combination of translating as well …


Core Curricula for Health Care Interpreters

Health care interpreters do complex and difficult work, but until the National Standards from the National Council on Interpreting in Health Care (NCIHC) were established, the training required to become a health care interpreter was widely varied. It could include any combination of skills training, ethics training, language-specific practice, and …


Code of Ethics for Health Care Interpreters

The health care industry must always outline ethics clearly due to the fact that significant harm can arise from cutting corners or other forms of ethical violation. For this reason, the National Council on Interpreting in Health Care (NCIHC) has a robust document explaining the ethical responsibilities of a health …


What a Language Access Company Does and Why Healthcare Organizations Need One

A Language Access Company or Language Service Company may be new to you as a healthcare industry professional, but most likely, your organization is already working with one. It’s important to understand the obligations of working in healthcare and the need to provide equitable access to comprehensible healthcare information, and …